RETURNS POLICY

At Cheap Royal Watchs, a trading division of The Cheap Royal Watchs Holdings Limited, we make every effort to describe and display every product as realistically as possible. We also understand that sometimes items you receive are not quite as you expected, and therefore we are proud to offer you 30 days to change your mind on any of your purchases from this website. Your right to cancel starts from the date you receive your Order Confirmation and ends 30 days later. Further details regarding your rights to return items can be found by accessing our terms and conditions of sale.

Conditions for the return of items

• The item(s) must be in unworn and in the same condition in which they were received. Items must be returned with all the original packaging, instructions, guarantee and any extras.
• If a visual defect is found with the item(s) upon arrival, you must notify us within 48 hours.

Refunds

When we receive the item, our returns department will confirm that everything is present and in its original condition to ensure its eligibility for refund. We process refunds as quickly as possible and you will receive an email to notify you when the email has been processed. We process most refunds on the same day which they were received, but please allow up to a maximum of 14 days for the money to reach your account. It rarely takes this long, but can happen sometimes for reasons such as bank delays or errors.

Exchanges

If you wish to exchange a purchase for another item, please just return your undesired item for a refund and order a new item.