Privacy Notice

WHAT PERSONAL DATA DO WE COLLECT?

We may collect the following information about you:

  • Your name, age/date of birth and gender;
  • Your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
  • Purchases and orders made by you;
  • Your social media handles;
  • Your online browsing activities on any of our websites including what items you store in your shopping bag;
  • Your password(s);
  • Information about the device you use to browse our websites including the IP address and the device type;
  • When you make a purchase or place an order with us, your payment card details;
  • Your communication and marketing preferences;
  • Your interests, preferences, feedback and competition and survey responses;
  • Your location;
  • Your correspondence and communications with us; and
  • Other publicly available personal data, including any which you have shared via a public platform (such as Instagram, YouTube, Twitter or public Facebook page.

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Notice. Some personal data are collected directly, for example when you set up an online account on our websites, or send an email to our Customer Services team. Other personal data are collected indirectly, for example, when you browse our websites or undertake online shopping activity.  We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.

We may anonymise and aggregate personal data for insight and research but this will not identify anyone.

Our websites are not intended for children and we do not knowingly collect data relating to children.